The lab
Every place looks more and more like some kind of user-experience setup offering lessons in how people use social media and mobile devices and location-based platforms.
It feels like the world keeps elbowing me in the ribs and saying “Hey, did you see that? That’s a pretty big stack of unfolded and piled-up newspaper pages. No, not that one, the other one — the one over by the three older gentlemen squinting into their mobile phones” or “I wonder if that woman waiting for her macchiato is using the Starbucks app on her phone to track her drink orders? Or another app — no, probably her Twitter followers or her Facebook friends — to check local news?”
If the lab is all around me now, what do I do with the results it’s showing me?
